Welcome to Banglaachar (“we”, “our”, “us”), a unit of Robeen Ghose & Associates Private Limited. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit or make a purchase from banglaachar.com, we may collect:

Personal Information

• Name
• Email address
• Mobile number
• Shipping and billing address
• Payment information (processed securely through payment gateways)

Technical Information

• IP address
• Browser type and device information
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and website experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

3. Payment Information

Online payments are processed through Razorpay and other authorized payment partners. We do not store your complete credit card, debit card, UPI, or banking information on our servers.

Please review Razorpay’s privacy practices before using their services.

4. Sharing of Information

We may share your information with:

• Logistics partners such as DTDC for order delivery
• Payment processors
• Government or legal authorities when required by law
• Service providers assisting us in operating our business

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website may use cookies to enhance user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings, although certain website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission method is completely secure.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

Banglaachar (A Unit of Robeen Ghose & Associates Private Limited)

Address: Block EG, Plot – 36, 1565, Rajdanga Main Road, Kolkata – 700107, West Bengal, India

Email: contact@banglaachar.com

WhatsApp: +91 9903407870